Customer visits are features that involve maintaining well-guided discussions with buyers and users through the entire walk-through about the product usage. Customer visits are an excellent tool for the market development of new products & services as it is the way to learn about customer needs, wants, sources of satisfaction, and dissatisfaction through some analysis. 

Tracking customer visits is very beneficial for the companies having sales representatives as the company can have the idea about the customer stocks and insights regarding products at any time they want. More than 70% of the company uses these features to have customers’ views on each product & track field reps at any time they want.

Why should you track your field reps’ customer visits?

1. Maintain a closer relationship with customers
2. Get complete insights through customer words
3. Share vision and understanding frequently with customers
4. Understand what customer needs and expects from you

Which software is best for you?

Due to the flexibility of this software the competition of providing the best out the best is growing in the market. There is a lot of software but only some works perfectly for your company. So, here are the 3 best software that tracks your field customer visits accurately providing many other features under the same package. 

1. Delta Sales App

Delta Sales app is packed with a lot of features and tracks the field reps’ customer visits accurately. Besides tracking the field reps’, customer visits also offer to view and edit the information about the customer within the same app. The app also provides parties’ locations which makes deliveries easy. Tracking the field reps' customer visits involves providing information about the parties who have not placed orders since last month.


Key Features

1. Closer relationships with customer
2. Frequent communication
3. Better insights about products
4. An accurate view of customer visits
5. Efficiency in work

Pricing: Starting from $14.00/month
Mobile App: Android
App downloads from the PlayStore: 10k+ downloads
PlayStore rating: 4.3 out of 5
Captera Rating: 4.8/5

2. Track-POD

Track-POD is mainly designed as a delivery software with features like electronic proof of delivery app, an all-in-one mobile solution, and many more. The software is efficient for real-time driver performance monitoring and delivery confirmation. Track-POD aims to provide paperless delivery through systems like route planning software for arranging multiple deliveries with ease.


Key Features

1. All-in-one e-POD App
2. Free to download, quick to start
3. Easy to use, working offline
4. A digital signature, less paper
5. Manage deliveries and collections

Pricing: Starting from $29 per vehicle-driver/month
Mobile App: Android, iOS
App downloads from the PlayStore: 10k+ downloads
PlayStore Rating: 4.1 out of 5
Captera Rating: 4.6/5

3. Skynamo

Skynamo is feature-rich software that is mainly designed for manufacturers, wholesalers, and distributors. The software accurately records account visits, plans sales reps’ routes in the most efficient and effective way possible &  maintains proper communication between the field reps and customers.


Key Features

1. Increase cash flow
2. Improve order accuracy
3. Eliminate sales admin and sell more
4. Know what's happening in the field
5. Insightful reports

Pricing: Starting from $69.00/month
Mobile App: Android, iOS
App downloads from the PlayStore: 10k+ downloads
PlayStore rating: 4.0 out of 5
Captera Rating: 4.4/5

These 3 software tracks your field reps’ customer visits precisely and also have a bunch of additional features with complete flexibility. Through the usage of this software, you will have smooth communication with your customer and can have proper insights about your products. We insist you give a trial to any of this software we have mentioned above. Trust us, you will see the growth at your company yourself.

In case of any query, you can feel free to contact us.

Date: Nov 14, 2021     Author: Anshika

Share on